📌 Return & Refund Policy — 3B Naturehood
Eligibility
- Returns accepted only if the product is damaged, defective, or incorrect
- Important: Perishable items (saffron, honey, almonds, walnuts, shilajit, kahwa, berries etc.) are not eligible for return once opened
Return Process
- You must raise a return request within 48 hours of delivery with photos/videos
- Contact us at:
- Provide your order details when contacting us
- Products must be returned in their original packaging
Refunds
- Once inspected and approved, refunds are processed within 5–7 business days via the original payment method
- Shipping charges are non-refundable unless the error was ours
Replacements
If available, we may offer a replacement instead of a refund.
Important Reminders
⏰ Time Limit: Return requests must be made within 48 hours of delivery
📦 Packaging: Keep original packaging until return is approved
📸 Documentation: Photos/videos of damaged/defective items are required
Contact Support
For any questions about returns or refunds, please don't hesitate to contact us:
Last updated: 9/22/2025